Accessibility

OPINEL SAS is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.

To this end, OPINEL SAS is implementing the following strategy and actions:

• Actions completed in 2026: audit and correction of the website's HTML structure
• 2026-2027 action plan: correction of the website's navigation, forms, scripts, tables and images.

This accessibility statement applies towww.opinel.com

Compliance status

Opinel.com is partially compliant with the General Accessibility Improvement Framework (RGAA), version 4, due to the non-compliances and exemptions listed below.

Test results

The compliance audit carried out by La Bonne Agence reveals that 20% of the RGAA version 4 criteria are met.

Non-accessible content

Non-compliances

• The product presentation videos and guided tours do not have transcripts.
• The forms are not accessible. If you have any questions, please contact us directly on 04 58 25 01 16 or by email at e-boutique@opinel.com (online shop) / 04 79 69 46 18 (head office).
• The ordering process is not 100% accessible, but we can help you place your order by contacting us on 04 58 25 01 16 or by email at e-boutique@opinel.com.

Exemptions for disproportionate burden

Old news items will not be reproduced or made accessible. User guides, guided tour brochures, etc. are in non-accessible PDF format. However, it is possible to request a text copy by email: e-boutique@opinel.com.

Establishment of this accessibility statement

This statement was established on 01/02/2026.

Technologies used to create the website

• HTML5
• CSS
• Javascript

Test environment

Content rendering checks were performed using Safari and VoiceOver.

Tools for assessing accessibility

• HeadingsMap
• Web Developer Chrome extension
• Colour Contrast Analyser

Pages of the site subject to compliance checking

• home page: https://www.opinel.fr/fr/
• collection page: https://www.opinel.com/fr/couteaux-poche/lame-inox
• product page: https://www.opinel.com/fr/couteaux-poche/inox/n8-inox
• shopping basket: https://www.opinel.com/fr/cart/
• login: https://www.opinel.com/fr/checkout/account
• address entry: https://www.opinel.com/fr/checkout/address
• select delivery method: https://www.opinel.com/fr/checkout/select-shipping
• choose payment method: https://www.opinel.com/fr/checkout/select-payment
• contact page: https://www.opinel.com/fr/service-client/contact/0
• news: https://www.opinel.com/fr/opinel-et-moi/actualites/retour-sur-l-annee-2025
• editorial page:https://www.opinel.com/fr/the-museum/guided-tours-ticket-office

Feedback and contact

If you are unable to access any content or service, you can contact us by telephone on 04 58 25 01 16 or by email at e-boutique@opinel.com to be directed to an accessible alternative or to obtain the content in another format.

Ombudsman

If you encounter an accessibility issue that prevents you from accessing content or functionality on the site, and you report it to us and do not receive a prompt response, you are entitled to send your complaints or a request for referral to the Ombudsman. There are several ways to do this: